The Excellence Audit provides some badly needed clarity and focus for today’s complexity and uncertainty. It generates quantitative data on the key dimensions of excellence. It identifies the most cost effective places to target performance improvement initiatives. It reveals where and whether there is agreement between key individuals and groups about the priorities for improvement. It exposes blockages that will inhibit progress. It enables leadership teams to create and own a new improvement agenda. It helps leaders at all levels to get their most valuable people focused and moving forward.

The fifty characteristics examined in the Excellence Audit are derived from Tom Peters’ lifetime study of business excellence. Collectively, they describe the seven elements that interact in the Future Shape of the Winner model. Survey participants rate the current status and future importance of each characteristic as they experience it in their work. The results inform managers and management teams on where and when business improvement actions should be targeted for optimum effect.

The Excellence Audit is a client confidential on-line diagnostic tool. We provide advice on survey design, do an initial data interpretation and make action recommendations for each client.